Frequently asked questions
Quick answers about buying, renting and servicing our equipment.
Do you sell or rent equipment?
Both. We sell new and used passenger hoists, tower cranes, placing booms and suspended cradles, and we also rent equipment. Ask for a quote with the type, quantity and period you need.
Do you install the equipment?
Yes. Our crews prepare the foundation design and installation plan, install the equipment on your site and arrange the third-party inspection before it is put into use. Rental equipment is also installed and inspected by us.
What happens when a rental ends?
We dismantle the equipment and take it back. Parts are returned to our warehouse.
Can you add mast sections (jacking) or move a hoist to another site?
Yes. Jacking, shifting between your sites and dismantling are part of our services — send an after-sales service request with the site details.
Is there a warranty on new equipment?
Warranty terms are part of each quotation for new equipment. Tell us your requirement when you request a quote.
Do you supply spare parts?
Yes. Send a spare parts inquiry with the part name or number and a photo of the part or nameplate. We can also lend parts on a temporary basis under an agreement.
Which brands do you supply?
GJJ and TW passenger hoists, and tower cranes including SYM, for which we are an agent.
Where do you work?
We are based in Dubai and serve construction projects across the UAE.
How do I get the fastest response?
Send your request on WhatsApp — the after-sales and quotation forms on this site prepare the message for you.